Right now we´re offering online meetings and remote services where we are answering customer questions in real time. These are available free of charge for users to make themselves conversant with them or deep dive into them.
#Eplan electric p8 video training full professional#
“Our goal is to be available for our users at any time," says Eplan Vice President Professional Services Bernd Schewior. Eplan’s agenda has another topic “More efficient use of Eplan Platform and new engineering methods” covering automation in panel building, switchgear system engineering, PLM integration, and macro technology in Eplan Electric P8. Video streams of these are now available. The one-hour webcasts had topics such as Remote access to Eplan software, VPN connections to company networks, or cloned master data. This package includes “Eplan and working at home” webcasts, which is used for practical support in the changed everyday working world. Eplan is reacting positively to the altering market conditions by an entire package of digital offerings. In the first three German webcasts titled “Eplan and working at home”, 400 participants enrolled proving the rising demand for Customer Support. There are online training courses from the Eplan Training Academy. Another service is remote consulting and consultants’ meeting through video conference. So, Eplan is providing several online services such as webcasts to offer users with specific practical support.